EPL introduces in-person checkout at three library locations
Edmonton Public Library has taken another step towards reopening with Library Express Checkout, a self-service approach to accessing holds and select library materials.
EPL’s Clareview, Lois Hole and Mill Woods branches will offer in-person access for holds pickup and other materials such as Hits-to-Go and items from the Staff Picks collection. The service will be expanded to additional Library locations in the coming weeks. New holds can be placed on Monday, July 6.
“We know our customers have been eagerly waiting for EPL to open and to borrow new physical materials,” said Pilar Martinez, CEO of EPL. “Library Express Checkout is a new way for customers to safely return to our branches and begin to borrow physical materials again”.
The health and safety of staff and customers remain EPL’s top priority. The number of customers inside each branch will be limited and physical distancing measures will be in place inside and outside each location through the use of signage, floor decals and directional markers in accordance with Alberta Health guidelines. Customers can return library materials using the 24-hour material return chutes outside the locations offering Library Express Checkout. Returned items will be quarantined for a minimum of 72 hours prior to processing, as recommended by the Canadian Urban Library Council and the Government of Alberta.
Throughout our closure and all phases of our reopening, customers with computer access will continue to have free and unlimited use of EPL’s digital resources through EPL from Home and can chat live with staff online at epl.ca/ContactEPL or over the phone at 780-496-7000 or text 587-817-0337.