Alberta Health Services experiencing Alberta-wide network outage

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Monday, January 23rd, 2023 11:45am

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"Our teams are currently using downtime procedures, which are immediately put in place if an electronic system isn’t available. This ensures we can continue to provide patient care," said AHS

 

Alberta Health Services (AHS) says the organization is experiencing a province-wide network outage which is impacting some services.

While AHS says EMS dispatch is functioning and calls to 911 are not affected, Health Link 811 is only available in a limited capacity.

"Wait times will be longer than usual as we restore full service," said AHS in a statement to CTV News.

In an emergency, people should continue to call 911.

 

AHS is working to restore clinical IT services as well as full capacity for 8-1-1 Health Link. In an emergency, please call 9-1-1. Downtime procedures are being used at sites as needed. Updates on the outage are available on a temporary AHS website: https://t.co/IB4Nfmq07r.

— Alberta Health Services (@AHS_media) January 23, 2023

 

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